2023 Annual Meeting

Join us at the Hollywood Casino at Greektown, 555 E. Lafayette St. Detroit, MI 48226 for our Annual Meeting on October 1-3, 2023.

About the Event

You’ll receive the best practices to help your company grow in the teleservices industry.

The 2023 Annual Meeting is hosted by GLTSA – Great Lakes TeleServices Association. This year we are coming to Detroit, MI on October 1-3, 2023. Come prepared to face new business insights and training concepts from acclaimed speakers.

Keynote Speaker

Meet Our Speakers

Listen, learn and get inspired from our speaker!

Kendra Ramirez

Kendra Ramirez is CEO of KR Digital Agency. She is globally recognized on the home page of LinkedIn.com, Women of Influence Award Winner, John Barrett Entrepreneur Vision Award recipient, Cincy Chic Woman of the Year, AMA Marketing Legend, author of Marketing Fusion and Micro Shiftand a finalist for the Social Media Innovator of theYear. Since 2005, she has helped hundreds of organizations, including Fortune 500 companies, leverage digital technologies. Kendra has spentmore than 15 years in technology companies as achange agent in sales, marketing and recruiting leadership for B2B clients.

Scott Freitag

Scott Freitag is a Virtual CIO with Convergence Networks, and specializes in working with clients in the manufacturing industry to ensure their IT strategic and support needs are met and improve their cybersecurity posture.

Kevin Dodson

Kevin is a well-seasoned and highly accomplished Cyber Security Management executive with extensive experience in Security Assessments, Corporate Compliance, and Information Technology.

Kevin helps organizations build and manage solutions to achieve compliance with a variety of frameworks that ensure business alignment on a global scale. The adroit management and leadership skills that he leverages on the behalf of his clients have honed a successful 15-year management career.