2025 GLTSA Conference

2025 GLTSA CONFERENCE
PRESENTATIONS

2025 Presentations

Download Conference Presentations

Share key takeaways from GLTSA and keep the conversation going with your team!

Cal Al-Dhubaib, Further

State of AI in Contact Centers

Cal Al-Dhubaib, Further

Getting Started with Voice AI

John Fallahee, Anser

AI Quality Assurance and Agent Improvement

Moderator: Ryan Ambs

How AI is Impacting Your Office and Business

Brian Sheets and Adam McCampbell

Trainual LMS

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