Startel Contact Center Solutions use smarter technology, stronger partners, and expert guidance to bring your contact center’s production and customer satisfaction to the next level!
From training wheels to high powered contact center operations our scalable CMC evolves with your business no matter what stage of growth you’re in.
Startel is one of the easiest contact management systems to train on. Your staff will love Startel’s Flexible Agent Interface as they gain freedom to customize windows, matching systems they might already have experience using. Many contact center managers boast of the fraction of time it takes to train confident and productive customer service representatives with Startel.
And now with CMC RestAPI enabled you can allow custom designed software to request information directly, in real time, from your Startel CMC database. This in turn allows the creation of custom applications to meet specialized needs. You can automatically pull information into customer CRMs, create reporting tools and/or mobile apps for you or your customer’s business. It even allows Contact Centers to partner with other Contact Centers in situations where call overflow support is necessary.
Discover software and services that will enhance your team's output and elevate the satisfaction of your customers. Collaborate with exceptional vendors to unleash your business's full potential.
With proven track records of success, you can trust these experts to deliver the results you need for your business.